At COSY, we value the trust you place in us when you shop through www.cosybd.com. This Privacy Policy explains how we collect, use, protect, and manage your personal information while providing our products and services.
1. Personal Information We Receive
When you interact with our website, we may request certain information required to serve you effectively. This may include your full name, mobile number, email address, billing or delivery address, payment details, and any other information you voluntarily provide while placing an order, creating an account, or communicating with our customer service team.
2. Purpose of Data Collection
The information we collect helps us fulfill your orders, verify transactions, coordinate product deliveries, respond to customer inquiries, improve the performance of our website, personalize your shopping experience, and inform you about new collections, promotions, or special offers where you have chosen to receive such communications.
3. Disclosure of Information
COSY respects your privacy and does not commercially sell or lease customer information. In certain circumstances, we may share limited information with carefully selected business partners or service providers—including payment gateways, delivery companies, and technology providers—only when necessary to complete your order or maintain our services. These partners are expected to handle your information responsibly.
4. Protecting Your Data
We maintain reasonable administrative, technical, and organizational safeguards to reduce the risk of unauthorized access, misuse, or loss of personal information. Although we continuously work to secure our systems, internet-based communications and electronic storage methods cannot be guaranteed to be completely risk-free.
5. Use of Cookies and Similar Technologies
To improve website functionality and user experience, COSY may use cookies or similar technologies that remember user preferences, measure website performance, and enhance browsing efficiency. You may adjust your browser settings to block or remove cookies; however, doing so may limit certain features available on the website.
6. Your Privacy Choices
You may request access to the personal information we maintain about you, ask us to update inaccurate information, or request deletion of eligible records, subject to applicable legal or operational requirements. You may also stop receiving promotional messages by following the unsubscribe instructions or by contacting our customer support team directly.
7. External Websites
Our website may occasionally provide links to websites operated by independent organizations. Since these websites are managed separately from COSY, we are not responsible for their privacy practices, policies, or content. We recommend reviewing the privacy statements of any external website before submitting personal information.
8. Policy Updates
From time to time, COSY may revise this Privacy Policy to reflect changes in legal requirements, technology, or our business operations. Any revised version will be published on this page and will become effective immediately upon publication. We encourage visitors to review this policy regularly to stay informed.
9. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the details below:
COSY
Website: www.cosybd.com
Customer Support: 01601-266695
Address: Obokash Tower, House: 07,Road: 04, Block: A, Chand Uddan Housing, Mohammadpur, Dhaka 1207