Welcome to COSY. By visiting or purchasing through www.cosybd.com, you agree to comply with the following Terms of Service. Please read them carefully before using our website.
1. Agreement to These Terms
Your access to and use of the COSY website signifies your acceptance of these Terms of Service. If you disagree with any provision, you should discontinue the use of our website and services immediately.
2. Customer Responsibilities
Users are expected to use this website responsibly and in accordance with all applicable laws and regulations. If you create an account, you are responsible for keeping your login credentials secure and for any activity carried out under your account.
3. Product Information
We continuously update our collections and make every effort to ensure that product descriptions, specifications, photographs, and prices are accurate. However, COSY reserves the right to revise product details, adjust pricing, or remove items from sale at any time without prior notice. Unless otherwise mentioned, all prices are displayed in Bangladeshi Taka (৳).
4. Order Processing
Submitting an order does not automatically guarantee acceptance. Every order is subject to availability and verification. COSY may decline or cancel any order due to stock limitations, pricing errors, suspected fraudulent activity, or other operational reasons. Payment can be made using the payment options available during checkout, including Cash on Delivery where applicable.
5. Delivery Services
Orders are processed and dispatched as quickly as possible. Estimated delivery times are provided for convenience and may vary depending on your location, weather conditions, holidays, or courier operations. While we work with reliable logistics partners, COSY cannot guarantee delivery schedules once a shipment has been handed over to the courier.
6. Returns and Exchanges
If you receive a product that you wish to return as exchange, you may submit a request within three (3) days of delivery. Returned items must be unused, unwashed, and accompanied by their original packaging, labels, and tags. COSY reserves the right to reject requests that do not meet these requirements.
7. Ownership of Website Content
All materials displayed on this website—including but not limited to text, photographs, graphics, product designs, logos, trademarks, and other digital content—are the exclusive property of COSY or its licensors. No content may be copied, modified, republished, distributed, or used for commercial purposes without prior written authorization.
8. Disclaimer of Liability
COSY will not be responsible for indirect, incidental, punitive, or consequential losses arising from the use of our website, products, or services. Where liability is established under applicable law, our responsibility will be limited to the amount paid for the relevant order.
9. Amendments to These Terms
COSY may revise or update these Terms of Service from time to time to reflect changes in business practices, legal requirements, or website functionality. Updated versions become effective immediately upon publication on the website. Continued use of our services after such updates constitutes acceptance of the revised Terms.
10. Contact Information
For questions, feedback, or assistance regarding these Terms of Service, please contact us:
COSY
Website: www.cosybd.com
Customer Support: 01601-266695
Address: Obokash Tower, House: 07,Road: 04, Block: A, Chand Uddan Housing, Mohammadpur, Dhaka 1207